Returns & Exchanges

We want you to be fully satisfied with your Knocked Loose merchandise. If you are not happy with your purchase, you may return or exchange unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 7-10 business days.